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Forums - Notifications from Study Groups not being received/disappearing

Top > renshuu.org > Bugs / Problems



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I noticed that when I get a notification about a reply in a Study Group thread, it seems to disappear from my inbox the moment I reopen it. I didn't think this was a big deal, but then another user mentioned they didn't receive any at all. That could partially explain the low activity in groups. Probably worth looking into.


Update: Looks like the latest notification disappeared only after I opened it. Still a bit weird to automatically get deleted like that. Is this the intended behaviour?


PS: I know the feature is in Beta.

0
14 days ago
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マイコー
Level: 322

I have seen this, but not yet been able to figure out what is causing it. Still looking into it.

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13 days ago
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マイコー
Level: 322

Small update: I have a lead on the issue (finally) - it's not resolved yet, but I can see where the error is occurring. Adding a bit more logging, but it'll take someone else responding to one of the messages in Manager Central to let me check it out.

1
13 days ago
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That sounds like it's only accessible to managers, so I can't help you there. Assuming we're talking about the same bug, it should be the same for members and helpers. A helper told me they don't receive notifications when someone posts on a topic, even though they're "subscribed" to it.

I can only speak for my own bug, which isn't that I don't get any notifications, just that they get auto-deleted.


Update: I got access. Is the message from Shamugan good enough for debugging, or do you need anything else?

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13 days ago
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マイコー
Level: 322

We've been discussing this in the Managers group, but I *think* I finally got it fixed.

1
12 days ago
Getting the posts




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