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Forums - Custom fonts not working on desktop

Top > renshuu.org > Bugs / Problems



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Hello,

I noticed that on desktop only three custom fonts selected in Settings -> Visuals appear to be working correcly: 'Serif Style', 'Zenmaru' and 'Pixel'.
All others default to 'Basic' (tested on Edge and Firefox, Windows 11).

0
10 days ago
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マイコー
Level: 303

All other ones are part of a third party service, and are loaded from a different domain. Is there any kind of security software on your computer/vpn software that might be blocking certain domains?

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10 days ago
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Thank you for a quick reply. The fonts are working as intended now and I didn't change anything on my part. Weird.

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10 days ago
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マイコー
Level: 303

Maybe some kind of connectivity issue with that specific server (on the server side?)

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10 days ago
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Rahkojumi
Level: 587

Hello,

I have the same issue or at least similiar. The fonts are stuck on basic , I have both the basic and textbook selected and now when I tried to switch the settings in visuals by selecting multiple styles and save, it wont save anything except only one style and despite which one it is it will only display it as basic. No longer able to select multiple styles for rotation in settings as after saving, it wont remember the other ones.

I am on desktop using firefox.

0
9 days ago
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マイコー
Level: 303
That actually sounds like a different issue, maybe one easier to fix. So what you're saying is that regardless of whether or not a font is being displayed, it is not letting you SAVE the checkboxes? Can you show me a before/after of the settings panel when you try to save it?
0
9 days ago
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マイコー
Level: 303

Alright - so I see the issue. It looks like a ublock origin update changed an internal policy, and it is blocking that. renshuu uses no tracking systems, no ads, or any of that junk, so if you have ublock, I recommend you adding an exception for renshuu.org.

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9 days ago
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Rahkojumi
Level: 587

So I disabled ublock on the site, but it still wont allow me to pick multiple styles. However today the style was changed to textbook as it was left selected from yesterday, but I cant select any other styles. I've also tried to change the setting on 2 different computers and through the renshuu pro summary settings page as well as the regular setting for visuals.

aabd8a4bae719edf9e0054cb.jpg
0
8 days ago
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マイコー
Level: 303

Thanks for the followup. So let me clarify - the left is what you had before, then you changed it to the right? But after changing it and saving it, Basic/Textbook was not selected, but something else was?

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8 days ago
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I can replicate this behaviour (or at least something similar). it's inconsistent, but when saving multiple fonts, sometimes they just don't save. When that happens, I get "locked out" of saving those specific fonts. They just won't save. This seems to be a problem only for the configuration that caused the bug. The moment I add or remove a font from that configuration it works fine.

Let's say I have "Textbook" selected and want to also add "Basic". If this bug occurs, when I save and reopen the menu, "Basic" won't be saved. Now, no matter how many times I try to save "Basic", it won't work.

If I save another font along with "Basic" (or without "Basic") it would fix the issue.


I tried this with and without all of my extensions and it doesn't make a difference. Looking at the payload of the POST request:

These seem to get sent fine (reach the server), but something somewhere breaks.


fonts[] = base
fonts[] = textbook


Once I change something, it works fine. Only difference here is me adding fonts[] = noto


fonts[] = base
fonts[] = noto
fonts[] = textbook


Seems like it might be some sort of client-side state handling problem. I'm not sure though.


Here's another example - Save all fonts until I get the bug. Feels easier to trigger when I immediately open the menu, but it does happen even if I wait:

9e03d239476fbe620169f9bc.png

None of them get saved and no matter what I do now (persists after reloading the page) , if I try to save all of them (the configuration that caused the bug), I get this:

a89b310595012745ca7034f6.png

If I make a change in the configuration (unchecked the last font), it gets saved fine:

215df595955baaa62e3e861f.png

This isn't an issue for me, since I only use "Textbook" anyway, but it might be related to the problem @Rahkojumi is describing.

1
7 days ago
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Rahkojumi
Level: 587

Thanks for the followup. So let me clarify - the left is what you had before, then you changed it to the right? But after changing it and saving it, Basic/Textbook was not selected, but something else was?

"Right" was also what I had initially, but I went and changed the settings because it wasnt changing the styles by day as it was supposed to for the rotation. It was permanently stuck on displaying the basic style despite it showing the textbook style should be on "today". "Right" is also the situation when I now try to select the original styles I had (meaning selecting basic in addition to textbook which is already selected), but it just wont save them and the end result is what you see on the left with only one style saved as selected which at the moment is the preselected textbook.


0
7 days ago
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マイコー
Level: 303

Really, really bizarre. I tried the "choose all fonts, then save repeatedly" (did it about 10 times), no luck reproducing it yet. Will keep thinking on it..

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7 days ago
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マイコー
Level: 303
Although it is almost certainly not tied to the selection issue, the original issue may be due to a configuration change by the original font service, and I have reached out to them about it.
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7 days ago
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Rahkojumi
Level: 587

Update: I was able to get the correct styles I wanted back by deselecting first the preselected style that was already saved in my preferences and selecting two completely different ones and saving those which succeeded, and then again deselecting the new saved style preferences and selecting the ones I wanted and it was able to save them this way. It is at least for today displaying the correct style in use, and I hope it will work now with the daily style rotation as I have disabled ublock on renshuu but that remains to be seen until it's tomorrow in my time zone.

12530512d3c4f8614a5c090c.jpg

Thank you for looking into this and I hope this helps with whatever might be causing the bug or helping those who might run into it themselves.

1
6 days ago
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マイコー
Level: 303

Thanks again. If you feel like experimenting and feel like you can make a guaranteed "these steps will cause the bug", I'd love to get a video of it sent to me at michael@renshuu.org.

1
6 days ago
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I sent you a video. To expand a bit on the whole "open the menu really fast" thing, it makes it easier to trigger, but it's not required. I'm not even 100% sure it's related, it just feels like it is. I got it to trigger 2/4 times while waiting it out fully.

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6 days ago
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